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Delivery Policy

We currently deliver to the United Kingdom only.
All orders placed before 2pm are sent the same day using Royal Mail, which usually means you will get your order within a couple of days after dispatch.
Orders are posted free of charge using Royal Mail second class, unless first class postage upgrade is selected on check-out.
In line with Royal Mail Policy, a loss of delivery does not occur until 15 days after postage. We are therefore unable investigate any claims for postage until after this period has passed.  While most of our deliveries arrive the day after dispatch, some can take several days or be held up in your local sorting office.
Please contact us after 15 days with your order details and full details of the Royal Mail Sorting Office for your area so we can investigate any loss and ensure the Post Office Investigation Team is fully aware of the losses to your address.